Terms & Conditions

AnyWorkDAO Terms and Conditions

Last Updated: May 11, 2025

1. Introduction and Acceptance

Welcome to AnyWorkDAO! These Terms and Conditions (“Terms”) govern your access to and use of the AnyWorkDAO platform, including our websites at anyworkdao.com and anyworkdao.ai (collectively, the “Platform” or “Services”). AnyWorkDAO Ltd (“AnyWorkDAO”, “we”, “us”, or “our”) is a private limited company registered in the United Kingdom (company number 16336199). By accessing or using our Platform as a Client (business or individual seeking to hire freelancers) or Freelancer (individual or entity offering services), you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Platform.

By using the Platform, you also agree to our Privacy Policy (which explains how we collect and use your data) and any other policies or guidelines that we may provide. We may update these Terms from time to time by posting a revised version on our websites. The “Last Updated” date above indicates when the latest changes were made. Continuing to use the Platform after any update constitutes your acceptance of the new Terms. If you are using the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

2. Definitions

For clarity, here are some key terms used in these Terms:

• Client: A user (individual or business entity) that registers an account to post jobs, hire Freelancers, or otherwise use the Platform to obtain freelance services.

• Freelancer: A user who offers services through the Platform, applies for or accepts job contracts, and delivers work to Clients.

• User: Any person or entity using our Platform, whether as a Client or Freelancer (or both). “You” and “your” refer to you as a User of the Platform.

• Platform (or Services): The online marketplace and tools provided by AnyWorkDAO, including the websites (anyworkdao.com and anyworkdao.ai), mobile or web applications, AI agent creation tools, smart contract-based escrow system, and all related services that facilitate interaction between Clients and Freelancers.

• AI Agent Tools: Features of the Platform that allow Users to create or utilize artificial intelligence agents or tools (for example, to assist in a project or automate tasks).

• AWD Token: AnyWorkDAO’s native cryptocurrency token used on the Platform for transactions, fees, or other payment functions. The AWD Token operates on the Ethereum blockchain.

• Escrow: The smart contract mechanism by which Client funds are held securely during a project and released to the Freelancer upon completion of work or other agreed conditions. The escrow is managed via blockchain smart contracts (e.g., on Ethereum) integrated with our Platform.

• MetaMask: A third-party digital wallet (browser extension or mobile app) used to interact with the Ethereum blockchain. The Platform uses MetaMask (or compatible Ethereum wallets) for User login/authentication and to facilitate cryptocurrency payments.

Other capitalized terms may be defined elsewhere in these Terms. Any reference to “including” means “including without limitation.”

3. The AnyWorkDAO Platform and Services

3.1 Overview: AnyWorkDAO provides an online marketplace that connects Clients with Freelancers. Clients can create accounts, post projects or job listings, and hire Freelancers to perform work. Freelancers can create profiles, offer services, and enter into agreements to complete jobs for Clients. The Platform also offers additional tools such as AI Agent creation tools to enhance projects or workflows. All interactions on the Platform (job postings, proposals, contracts, deliveries, payments, and dispute resolution) are facilitated through our websites or integrated applications.

3.2 Blockchain and Crypto Payments: AnyWorkDAO is a blockchain-integrated platform. Users register and log in using a MetaMask wallet address instead of a traditional username/password. Payments for jobs are made in cryptocurrency (such as Ether (ETH) or our AWD Token) via MetaMask. We use smart contract escrow functionality to hold funds during the course of a project. This means that when a Client hires a Freelancer for a fixed-price job, the agreed payment is deposited into an Escrow smart contract. Funds in escrow are released to the Freelancer when the job is completed and approved by the Client (or by AnyWorkDAO through the dispute resolution process described in Section 9).

3.3 Role of AnyWorkDAO: AnyWorkDAO itself is not a party to the contracts between Clients and Freelancers. Our Platform facilitates the formation of contracts and provides the payment escrow and dispute resolution tools, but the actual contract for services is between the Client and the Freelancer. AnyWorkDAO does not guarantee the quality, safety, or legality of the work provided by a Freelancer or the payment by a Client, except to the extent of holding and releasing funds in accordance with these Terms. We do not employ Freelancers; Freelancers operate as independent contractors or businesses. Nothing in these Terms creates a partnership, joint venture, agency, employment, or franchise relationship between AnyWorkDAO and any User.

3.4 Changes and New Features: We are always improving the Platform and may add, modify, or remove features at our discretion. New tools or features (for example, updates to the AI Agent Tools or payment systems) will also be subject to these Terms. We will attempt to notify Users of major changes, but it is ultimately your responsibility to review these Terms and any guidelines regularly. We reserve the right to suspend, discontinue, or impose limits on any aspect of the Services at any time, with or without notice, for security, legal, operational, or other reasons.

4. Account Registration and Eligibility

4.1 Eligibility Requirements: To use the Platform, you must be at least 18 years old (or the age of legal majority in your jurisdiction) and capable of entering into a legally binding contract. By creating an account or using the Platform, you represent and warrant that you meet these age requirements. You also represent that you are not barred from using our Services under any applicable law, and that your use of the Platform will be in compliance with all relevant laws and regulations. For example, you must not be located in or a resident of any country or region that is subject to comprehensive trade sanctions or embargoes (which would prohibit you from using cryptocurrency or our Services), and you must not be on any list of restricted parties (such as the UK sanctions list or other applicable government list).

4.2 Registration via MetaMask: Registration on AnyWorkDAO is done through a Web3 wallet authentication (currently, MetaMask). Instead of creating a username and password, you will connect your Ethereum wallet to the Platform to create your account. Your wallet address will serve as your account identifier. You are responsible for ensuring the security of your MetaMask wallet and your private keys. AnyWorkDAO will never ask for your private key or seed phrase; if anyone claiming to be associated with AnyWorkDAO does so, it is a scam. We have no ability to recover your wallet or reverse transactions on the blockchain, so loss of access to your wallet may result in loss of access to your AnyWorkDAO account and any funds stored in that wallet. Keep your wallet credentials secure and consider backing them up safely.

4.3 Account Information: While login is through MetaMask, we may require additional profile information to utilize certain features (for example, an email address for notifications or communications, a display name, business information if you are registering as a company, etc.). You agree to provide accurate and complete information when creating your profile and to update it as needed so that it remains current. You must not impersonate anyone or use an account that you are not authorized to use. Each User should generally have only one account per role (one as a Freelancer, one as a Client, unless we explicitly allow combined or alternate accounts). You are responsible for all activities that occur under your account/address. If you suspect unauthorized use of your account or any security breach, you must notify us at support@anyworkdao.com immediately.

4.4 Account Types: We may offer different account types or tiers for Freelancers and Clients. For example, a “Client account” may allow management of a company profile with multiple team members, while a “Freelancer account” may be tied to an individual’s profile and proposals. If you are registering on behalf of an organization (e.g., a company creating a Client account), you must ensure you have the authority to do so and that the entity abides by these Terms. Accounts are not transferable without our consent. We reserve the right to refuse registration, close accounts, or reclaim usernames (or wallet-linked account identifiers) if we deem appropriate (for example, if you choose an inappropriate or misleading profile name, or if you have violated these Terms in the past).

4.5 Free Trial and Subscription: Account registration and basic use of the Platform are free for the first 12 months from the date of your account creation (“Free Trial Period”). We reserve the right to define what features are included in this free period. After the Free Trial Period, continued access to certain features of the Platform may require payment of a subscription fee as described in Section 6. If you do not wish to continue with a paid subscription after 12 months, you may terminate your account before the Free Trial Period ends (see Section 13 on Termination). We will provide notice and instructions on how to transition to a paid subscription as the end of your free period approaches.

5. Using the Platform: Clients and Freelancers

5.1 Clients (Business and Individual): As a Client, you can create projects or job postings on the Platform describing the work you need, the requirements, and the proposed payment (fixed price). You may browse Freelancer profiles, invite Freelancers to apply, or accept proposals from Freelancers. When you engage a Freelancer for a project, you are entering into a contract directly with that Freelancer. You agree to pay for the services rendered via the Platform’s payment system, and to provide any necessary information and cooperation to enable the Freelancer to complete the work. You also agree to abide by any obligations specific to Clients in these Terms, including funding the escrow for the project promptly and handling any disputes in good faith.

5.2 Freelancers: As a Freelancer, you can create a profile showcasing your skills and experience, apply to open jobs or offer services, and enter contracts with Clients through the Platform. You agree to perform the work agreed upon with the Client in a professional and timely manner, and to deliver the final work product through the Platform as required. You are responsible for having the necessary skills, rights, and tools to carry out the projects you undertake. You also agree to any obligations specific to Freelancers, such as adhering to project deadlines, maintaining confidentiality of Client information (see Section 11.3), and complying with any rules regarding the use of AI Agent Tools or other Platform features in delivering your service.

5.3 User Conduct and Acceptable Use:** All Users must use the Platform ethically and lawfully. You agree that you will not:

• Violate any applicable laws or regulations through your use of the Platform (including intellectual property laws, export control laws, anti-money laundering laws, etc.).

• Misrepresent your identity, skills, or qualifications, or post false or misleading information about a project or your capabilities.

• Engage in fraud or financial misconduct (such as attempting to use stolen funds or payment methods, money laundering, or falsely disputing payments).

• Circumvent or attempt to circumvent the Platform’s payment system or fees (for example, soliciting or accepting payments off-platform for jobs you found through AnyWorkDAO, see Section 6.3 on Fees).

• Post content or undertake jobs that are illegal, offensive, pornographic, defamatory, harassing, or violate any third party rights. This includes any content generated or used via the AI Agent Tools – you must ensure any AI-generated content also complies with our acceptable use standards.

• Use the Platform to develop or distribute any malware, harmful code, or to attempt to gain unauthorized access to our systems or other Users’ accounts.

• Interfere with the proper working of the Platform, such as by deploying any automated system (bots) in a manner that burdens our infrastructure, or by attempting to hack or exploit vulnerabilities.

• Engage in any activity that could harm the reputation or functioning of AnyWorkDAO, including attempting to replicate a similar service using confidential information or violating the community guidelines we may publish.

We reserve the right to investigate and take appropriate action against any User who, in our judgment, violates these rules, including removing content, suspending or terminating the account, or involving law enforcement authorities if necessary.

5.4 No Circumvention: Clients and Freelancers discovered or connected through AnyWorkDAO are expected to conduct their work and payments through the Platform. To protect our business and the safety of Users, you agree not to circumvent the Platform by arranging to pay or get paid outside of AnyWorkDAO for projects that originated through the Platform. Doing so not only violates these Terms but also deprives AnyWorkDAO of the fees that keep the Platform running. If a Client insists on off-platform payment or a Freelancer offers to work outside the Platform to avoid fees, please report this to us. We may, at our discretion, allow a Client and Freelancer to opt out of the Platform’s payment system for a particular relationship if a conversion or opt-out fee is paid (similar to some freelance marketplaces’ conversion fees), but in general, all payments for jobs initiated on AnyWorkDAO should be made via the Platform.

6. Fees, Payments, and Subscription

6.1 Service Fees (Commission): AnyWorkDAO charges a transaction fee of 4% on each job completed through the Platform. This fee helps us maintain the marketplace, provide customer support, and cover escrow and transaction costs. The 4% service fee is calculated based on the total amount of the project payment. Unless otherwise specified, this fee is typically deducted from the payment before it is released to the Freelancer. For example, if a Client and Freelancer agree on a payment of $100 (or the equivalent in crypto), the Freelancer would receive $96 and AnyWorkDAO would retain $4 as the service fee. In some cases, we might configure the fee to be added on top for the Client to pay – but if so, that will be clearly indicated in the payment process. Both Clients and Freelancers agree to the deduction or addition of the service fee as part of the payment transactions on the Platform.

6.2 Subscription Fee: After the initial free 12-month period (see Section 4.5), Users may be required to pay a subscription fee to continue using certain features of the Platform. The standard subscription fee is $10 per month (or equivalent, possibly payable in AWD Tokens or another accepted currency). We will notify you of the need to subscribe and provide instructions on how to pay the subscription (which might be through a crypto payment or a standard payment method). The subscription fee grants continued access to the Platform’s services and any premium features. Failure to pay the subscription fee when due may result in the suspension or limitation of your account (for instance, you might not be able to start new projects or bid on jobs until the fee is paid). We reserve the right to adjust subscription pricing in the future, but any changes will be communicated in advance and will not apply retroactively during any period you’ve already paid for.

6.3 Payment Process: All payments on AnyWorkDAO are handled via integrated cryptocurrency transactions. When a Client hires a Freelancer for a fixed-price project, the Client is prompted to deposit the agreed project amount into the Platform’s escrow smart contract (via MetaMask transaction). This amount can typically be paid in Ethereum’s native currency (ETH) or in AWD Tokens (if the platform supports multiple currencies, the options will be shown). The Client is responsible for any blockchain transaction fees (gas fees) required to fund the escrow. The funds will remain locked in escrow until the completion of the job. Once the Client confirms the work is completed to satisfaction, the escrowed funds (minus the 4% service fee) are released to the Freelancer’s wallet. For any payment, Users agree to follow the prompts on the Platform and not to initiate payments outside the Platform for work contracted through AnyWorkDAO.

6.4 Currency and Crypto Values: If we display any currency conversions or quote the value of crypto in fiat (e.g., showing $10 equivalent in AWD Token), those figures may be estimates and subject to change due to market fluctuations. The actual obligation is for the cryptocurrency amount as agreed in the contract. Users acknowledge that cryptocurrency values can be volatile and that the value of AWD Tokens or ETH can change between the time of escrow funding and release. AnyWorkDAO is not responsible for any gain or loss in value during that time. We do not provide currency hedging or adjustments; we simply facilitate the transfer of the exact token amount held in escrow.

6.5 Taxes: Users are responsible for determining any taxes that apply to payments or transactions through the Platform. Freelancers are responsible for reporting and paying any income taxes or VAT (if applicable) on the earnings they receive. AnyWorkDAO does not withhold taxes from payments to Freelancers. If required by law, we may collect VAT on fees or provide information to tax authorities, but absent a legal requirement, we are not responsible for handling or remitting taxes on Users’ behalf. Clients may be responsible for any indirect taxes (like VAT) on the services they purchase from Freelancers, depending on their own jurisdiction. It’s your responsibility to comply with tax laws and to obtain professional tax advice if needed.

6.6 Refunds and Adjustments: Generally, once funds are released from escrow to the Freelancer, the transaction is final (due to the immutable nature of blockchain transactions). However, prior to release, a Client may request a cancellation (as described in Section 8) which could result in refund of escrowed funds. In certain situations (like if a payment was made in error or a project is cancelled), AnyWorkDAO may assist in facilitating a refund transaction, but this may involve the cooperation of the Freelancer if funds were already released. The Platform itself cannot pull back funds from a Freelancer’s wallet without their consent once a release has occurred. AnyWorkDAO’s role in refunds is limited to providing technical means via the escrow smart contract and dispute resolution process. Service fees are generally non-refundable once a job is completed, except at our discretion or if we cancel a transaction due to a Platform error or rule violation.

7. Escrow Services and Smart Contracts

7.1 Escrow Mechanism: When a project begins (fixed-price contracts), the Client must fund the agreed budget into an escrow smart contract managed by the Platform. This escrow is a neutral holding account on the Ethereum blockchain (or another supported chain) that secures the payment until the work is done. Both Client and Freelancer acknowledge that by using the escrow, they agree to have the funds released according to these Terms and the conditions of their agreement (e.g., upon project completion or upon a dispute resolution outcome). The escrow smart contract is programmed to allow release of funds either by mutual agreement (Client approving the milestone or final project) or by an administrative function controlled by AnyWorkDAO in case of dispute resolution (see Section 9).

7.2 Release of Funds: Upon completion of the work, the Freelancer will submit the final deliverables through the Platform (or otherwise mark the project as completed, as instructed by the Platform’s workflow). The Client should promptly review the work. If the Client is satisfied, they will approve the release of payment from escrow to the Freelancer. This will trigger the smart contract to transfer the funds to the Freelancer’s linked wallet. The 4% service fee is automatically applied at this point (deducted or split as appropriate). If the Client does not take action within a certain period after the Freelancer’s submission (for example, if the Platform specifies an auto-release period, such as 7 days), the Platform may automatically release the funds to the Freelancer, assuming no dispute has been raised. We encourage Clients to respond in a timely manner to avoid automatic releases.

7.3 Cancellations Before Completion: If at any time before the project is marked as completed the project is cancelled (whether by mutual agreement or as a result of a dispute or a breach), the default outcome is that the escrowed funds will be returned to the Client. Section 8 below details cancellation scenarios. The smart contract may allow a full refund to the Client’s wallet if both parties agree to cancel. If only one party wants to cancel and the other disagrees, this will likely escalate to a dispute for us to resolve (see Section 9). Freelancers should not start work until the escrow is funded, and Clients should not fund escrow unless they intend to proceed, to minimize complications.

7.4 No Interest; No Insurance: Funds held in escrow do not earn interest for either party. The escrow is not a bank account; it’s a blockchain contract that cannot be used by AnyWorkDAO for anything other than holding for the intended transaction. AnyWorkDAO does not insure the funds in escrow (cryptocurrency wallets are not covered by financial insurance schemes like the FDIC or FSCS). However, the design of the smart contract is such that neither party can unilaterally take the money without the other’s consent or the Platform’s intervention according to these Terms, providing security for both sides.

7.5 Payment Disputes and Holds: If a dispute arises (Section 9), the escrow funds will remain on hold until the dispute is resolved. AnyWorkDAO reserves the right to put a temporary hold on funds (even outside of escrow) in cases of suspected fraud, unauthorized transaction, or other security concerns. For example, if we detect that a User’s account might be compromised or involved in unlawful activity, we might pause the ability to withdraw funds until the issue is cleared. We also reserve the right to refuse to process a payment or refund if we believe it violates these Terms or could be unlawful (e.g., paying to sanctioned addresses).

7.6 Wallet Addresses and Accuracy: When receiving funds (Freelancers) or refunds (Clients), the cryptocurrency will be sent to the same wallet address that is linked to your account (i.e., the MetaMask wallet you used to login and initiate the contract). We generally cannot send it to a different address. It is your responsibility to ensure you have access to that wallet. AnyWorkDAO disclaims liability for funds sent to an incorrect address due to User error (for instance, if you somehow provide a wrong address or lose access to your wallet). Double-check that you are using the correct and intended wallet when using our Platform.

8. Cancellation and Refund Policy

8.1 Project Cancellation by Client: A Client may request cancellation of a project before it is marked as complete. If a Client decides to cancel a job early (for example, if the scope changes or they no longer need the work), they should communicate with the Freelancer through the Platform and attempt to reach mutual agreement. If both the Client and Freelancer agree to cancel the contract, the contract can be ended on the Platform and any remaining funds in escrow will be returned to the Client’s wallet (minus any portion for work already delivered if agreed, though in a simple scenario of cancellation before completion, typically the full escrow is refunded to Client). If the Client cancels unilaterally and the Freelancer does not agree (especially if work has commenced), this may lead to a dispute (Section 9). Clients should be aware that canceling without a valid reason after a Freelancer has begun work could result in the Freelancer being entitled to some compensation via the dispute resolution process.

8.2 Project Cancellation by Freelancer: Similarly, a Freelancer may wish to cancel or back out of a project (for example, due to unforeseen circumstances or if the Client is unresponsive or significantly changing scope). We encourage Freelancers to discuss with the Client and cancel only by mutual agreement whenever possible. If a Freelancer unilaterally cancels, the Client will generally be entitled to a refund of the escrow unless work completed justifies a partial payment (which would likely require dispute resolution to determine). Freelancers who cancel frequently or without good cause may face account actions, as this behavior undermines the reliability of the Platform.

8.3 Automatic Cancellation for Inactivity: The Platform may have rules about inactivity. If either party becomes unresponsive for an extended period (for example, if a Client disappears after funding escrow, or a Freelancer stops responding after accepting a job), AnyWorkDAO reserves the right to cancel the contract in order to free up the funds or allow the other party to move on. We will typically attempt to contact the unresponsive party and give a warning before cancellation. In such cases, if the Freelancer is unresponsive, the Client will receive the escrowed funds back. If the Client is unresponsive after deliverables have been submitted, we may proceed to release payment to the Freelancer if the deliverables meet the job requirements (after sufficient time has passed, per any auto-release rules or dispute processes).

8.4 Effects of Cancellation: When a contract is cancelled, both parties will no longer have obligations to continue the work or payment, except that: (a) if any work product was delivered and used prior to cancellation, the Client must cease using it (unless otherwise agreed as part of a partial payment settlement); (b) any confidential information obtained during the project must be handled as per Section 11.3 (Confidentiality); and (c) the feedback system (if any) may record that the project was cancelled. We encourage both parties to leave honest but fair feedback for each other if the Platform supports reviews, reflecting the reason for cancellation. AnyWorkDAO will not typically intervene in a mutual cancellation beyond processing the escrow refund. However, if cancellation is due to a violation of these Terms (e.g., one party engaged in fraud or abuse), we may take further action on the responsible party’s account.

8.5 No Penalty for Cancellations in Good Faith: We understand that sometimes projects need to be cancelled through no fault of either party. As long as cancellations are done transparently and in good faith (and not as a pattern of abuse), we do not penalize Users for a reasonable number of cancellations. However, initiating and then canceling many projects repeatedly could be a sign of problematic behavior, and we reserve the right to review such cases. Additionally, subscription fees (Section 6.2) are not affected by individual project cancellations – if you cancel a project, you still remain responsible for any subscription fee for platform access if applicable.

9. Dispute Resolution Between Users

9.1 Internal Dispute Resolution Process: In the event of a disagreement between a Client and a Freelancer regarding a project (for example, if the Client is not satisfied with the work delivered, or the Freelancer believes they have completed the work but the Client refuses to release payment), AnyWorkDAO provides an internal dispute resolution process. Before escalating to a formal dispute, we strongly encourage Users to communicate with each other and attempt to resolve the issue amicably. If direct communication fails, either party can initiate an official dispute through the Platform (typically by clicking a “Raise Dispute” or similar button on the contract page). Once a dispute is initiated, AnyWorkDAO’s team will intervene to review the situation.

9.2 Providing Evidence: When a dispute is opened, both Client and Freelancer will have the opportunity to submit evidence and explanations. This may include work submissions, messages and communication logs on the Platform, files, or any other proof of what was delivered or agreed. It’s important that all project-related communication and file exchange occur on the Platform when possible, as that makes it easier for us to review the history. Our dispute resolution team will consider the scope of work, the quality of deliverables, any interim approvals or feedback, and whether each party fulfilled their obligations.

9.3 Initial Decision: After evaluating the information from both sides, AnyWorkDAO will make a determination. The possible outcomes of a dispute could include: (a) full release of the escrowed funds to the Freelancer (for example, if we find the work was delivered as per the agreement and the Client is unjustly refusing acceptance); (b) full refund of the escrow to the Client (if the Freelancer failed to deliver or the work was substandard and not usable); or (c) a split of the escrow funds in some proportion, if the work was partially done or both sides share some responsibility for the dispute. AnyWorkDAO will provide a brief explanation of its decision via the Platform’s dispute communication channel or via email.

9.4 One-Time Appeal: If one or both parties strongly disagree with the initial decision, they have a right to one appeal. An appeal means the dispute will be reviewed a second time, possibly by a different reviewer or a more senior member of our team. The appealing party should clearly state why they believe the decision was incorrect and may provide additional evidence or clarification that was not considered originally. Appeals must be filed within a specified time frame (for example, within 7 days of the initial decision being communicated). After this window, the decision becomes final and can no longer be appealed through the Platform.

9.5 Final Decision: After the appeal review, AnyWorkDAO will issue a final decision on the dispute. This final decision is binding on both Client and Freelancer in terms of the Platform’s actions. This means we will proceed to distribute the escrowed funds according to the final decision (either releasing to Freelancer, refunding to Client, or splitting as determined). The final decision will also be noted in our system, and no further internal appeals or reviews will be permitted. We expect all parties to comply with the final decision. AnyWorkDAO’s determination of the dispute is conclusive for the purpose of releasing escrow funds.

9.6 External Remedies: By using the Platform and agreeing to these Terms, Users acknowledge that the internal dispute resolution process is the sole forum for resolving payment disputes regarding an escrow on the Platform. After the final decision, AnyWorkDAO will not provide any further dispute resolution assistance. If a User believes they have been unjustly treated, they are of course free to pursue any legal remedies against the other party (not against AnyWorkDAO) outside of the Platform, such as arbitration or court litigation, but not in a manner that involves AnyWorkDAO in additional obligations. Importantly, you agree that AnyWorkDAO’s decision to release funds from escrow as a result of its dispute process is final and you will not sue AnyWorkDAO or its affiliates for the outcome of a decision made in good faith. Any legal claims or disputes you have related to the underlying contract of work (quality of work, etc.) must be between Client and Freelancer. AnyWorkDAO’s liability in such matters is disclaimed and limited as provided in Section 14.

9.7 Fairness and Good Faith: We strive to conduct dispute resolution in a fair and neutral manner. However, Users must understand that AnyWorkDAO is not a formal arbitration tribunal or a court of law. Our team will make decisions based on the evidence available and the intention of keeping the Platform fair and trustworthy. By using our Services, you accept that this informal dispute resolution process is adequate for resolving the majority of common disagreements arising from use of the Platform. Users are expected to engage in the process in good faith – providing false information or attempting to mislead the dispute resolution team can result in immediate loss of the dispute and further account-related consequences.

10. Intellectual Property and Ownership

10.1 Platform Intellectual Property: AnyWorkDAO and its licensors retain all right, title, and interest in and to the Platform, including the websites, software, logos, trademarks, content we have created, databases, and compilations of User content (for example, the arrangement of profiles or job listings). The Platform is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, revocable, non-exclusive, non-transferable license to use the Platform for the purposes described in these Terms. You must not reproduce, distribute, create derivative works from, reverse engineer, or misuse any portion of our Platform except as allowed by law or with our express written permission. “AnyWorkDAO” and associated logos and names are trademarks of AnyWorkDAO Ltd. You may not use our marks in any way without our prior consent, except as necessary to identify the Platform’s services (for instance, in a factual statement that you are a user or that you have a profile on AnyWorkDAO).

10.2 User Content: When you create a profile, post a job, submit a proposal, communicate via chats, or upload any content to the Platform (“User Content”), you retain any ownership rights you have in that content. However, you grant AnyWorkDAO a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, display, and distribute your User Content as necessary to operate and promote the Platform. For example, we may display your profile and feedback to other Users, or use snippets of your job postings in marketing materials or case studies. We will not sell your content to third parties or use it outside the scope of providing and improving our Services. You represent that you have the rights to any content you post (for example, you are not uploading someone else’s copyrighted material without permission, and any logos or branding you use you have the right to use). If you believe someone has posted content that infringes your intellectual property on our Platform, please notify us so we can investigate and remove it under our IP infringement policies.

10.3 Work Deliverables and IP Transfer: One of the key purposes of the Platform is for Freelancers to create work product for Clients. Unless otherwise agreed in writing between the Client and Freelancer, the following default rule applies: once a Client has paid in full for a project, the Freelancer hereby assigns to the Client all intellectual property rights in the work product delivered for that project. This means that upon full payment, the Client becomes the owner of the delivered work (such as code, designs, reports, or other creative output) and can use it as they see fit, subject to any agreed terms. The Freelancer may retain rights to pre-existing materials or tools of their own that were used (for example, if a Freelancer uses their own library or template, they still own that underlying piece but they give the Client a license to use the final combined work). If the Client and Freelancer wish to have a different arrangement (such as the Freelancer retaining ownership and licensing the work to the Client, or a co-ownership), they should explicitly agree to that in writing (for example, in the project description or a separate contract). In absence of a separate agreement, full ownership passes to the Client on payment. Freelancers also agree to provide any necessary assistance or documentation reasonably required to perfect the transfer of IP rights to the Client (such as signing a confirmation of assignment if needed).

10.4 Freelancer Portfolio Rights: Freelancers are often proud of the work they do and may wish to showcase it. By default, after transferring the IP to the Client, a Freelancer may still reference the fact of having worked on a project in their portfolio or resume (e.g., “I developed a website for Client X via AnyWorkDAO”), including general information and non-confidential snippets of the work. However, the Freelancer should not reveal any of the Client’s confidential information or the entirety of deliverables without permission. If a Client specifically requests in advance that the work remain confidential and not be used in a portfolio, the Freelancer should honor that. Conversely, Clients agree that once they have paid for the work, the Freelancer can claim credit for the work in general terms unless a non-disclosure arrangement is made.

10.5 AI Agent Tools Content: The Platform’s AI Agent creation tools may enable Users to generate content, code, or other outputs with the help of artificial intelligence. The intellectual property rights in any outputs generated by the AI Agent tools that are specifically and uniquely created for a project will, by default, follow the same rule as other deliverables – i.e., if a Freelancer uses the AI tools to help produce a deliverable for a Client, and that deliverable is paid for, the IP in the final deliverable transfers to the Client as per Section 10.3. If a Client themselves uses the AI Agent tools provided by the Platform (for example, a Client generating some content or data via our tools for their own use), then as between the Client and AnyWorkDAO, the Client will own the content they created. AnyWorkDAO does not claim ownership of AI-generated outputs that you produce; however, we may internally analyze usage of the AI tools to improve our services. Note that AI-generated content may have limitations or embed patterns from training data – the User is responsible for reviewing and verifying AI outputs. If AI tools use third-party models or APIs, there may be additional terms from those providers that apply, which we will make available if applicable.

10.6 Feedback and Suggestions: If you provide AnyWorkDAO with any suggestions, ideas, feedback, or recommendations regarding the Platform (“Feedback”), we are free to use and implement that Feedback without any obligation to you. Any such Feedback is entirely voluntary on your part. To the extent you do have any rights in the Feedback, you hereby grant AnyWorkDAO a perpetual, irrevocable, royalty-free license to use and incorporate the Feedback into AnyWorkDAO’s products and services.

11. Confidentiality and Data Protection

11.1 User Communications: Communications between Clients and Freelancers should generally occur on the Platform for both convenience and security. We treat the content of those communications as private between the parties (and AnyWorkDAO, as the platform provider). We will not disclose the contents of your messages or files to third parties except as needed to provide the Services or as required by law. However, we might have automated systems scanning for compliance with our rules (e.g., preventing sharing of contact info to circumvent or detecting harassment) or for security (virus scanning file attachments). By using the Platform, you consent to such scanning and moderation efforts which are aimed at keeping the community safe.

11.2 Personal Data and Privacy: Our collection and handling of personal data is governed by our Privacy Policy (available on our website). In summary, AnyWorkDAO collects limited personal information due to our crypto-focused login. However, information like your wallet address, profile details, and any content you provide (which might include personal data) will be stored by us. We also may use cookies or similar technologies on our websites. As a UK company, we aim to comply with the UK Data Protection Act and GDPR where applicable. Please review our Privacy Policy for details on what data we collect and how we use it. By using the Platform, you acknowledge that we will process your personal data in accordance with that Privacy Policy. If you have any data-related questions or requests (such as data access or deletion requests under GDPR), you can contact us at support@anyworkdao.com.

11.3 Confidential Information: During the course of a project, Clients and Freelancers might share sensitive information with each other — for example, a Client might provide access to proprietary materials or a Freelancer might share an unpublished idea. Confidential Information means any non-public information disclosed by one party to the other in the context of a project that is identified as confidential or would reasonably be understood to be confidential by its nature. Both Clients and Freelancers agree to use each other’s Confidential Information only for the purpose of fulfilling the project and not to disclose it to anyone outside the project without the discloser’s permission. Each party should take reasonable measures to protect the other’s Confidential Information from unauthorized access or disclosure. Confidential Information does not include information that becomes public through no fault of the recipient, was independently developed or known by the recipient without use of the confidential info, or that the recipient lawfully obtained from a third party without confidentiality obligations. AnyWorkDAO is not directly a party to the confidentiality obligations between Users, but we may, if needed, step in to remind a party of their obligations or facilitate communication if a breach of confidentiality is alleged. Additionally, any information you provide to AnyWorkDAO itself (like during disputes or support requests) that is sensitive, we will treat according to our Privacy Policy and keep confidential as needed.

11.4 Data on the Blockchain: Note that transaction data (such as payments made, wallet addresses involved, amounts, and timestamps) is recorded on the Ethereum blockchain and is public. While this doesn’t usually tie to personal identity on its own, it’s still permanent and visible data. By using the Platform, you understand that some aspects of your activity (like how much you paid or earned in crypto for a project, identifiable by wallet addresses) may be accessible on the public ledger. We have no control over data published on the blockchain. However, other private information (like communications or file attachments or profile details that are not on-chain) remain in our systems which we protect per these Terms and our Privacy Policy.

12. Third-Party Services and Links

12.1 MetaMask and Wallet Providers: As noted, our Platform relies on third-party wallet software (MetaMask) for authentication and transactions. Your use of MetaMask (or any supported wallet) is subject to that third party’s terms of service and privacy policy. AnyWorkDAO is not responsible for any issues arising from the MetaMask service itself – for instance, if the MetaMask application malfunctions, is hacked, or you lose access due to their processes, that is beyond our control. We simply integrate with the wallet to trigger blockchain transactions that you approve. Always ensure you are using the official MetaMask extension or app and keep it updated to reduce risks.

12.2 External Links: The Platform or user profiles may contain links to third-party websites or resources. For example, a Freelancer might link to a personal portfolio site or a Client might reference a Dropbox link for files (though we encourage using our own upload features). AnyWorkDAO is not responsible for the content, policies, or services of any third-party websites. If you click such links, you do so at your own risk, and you should review the terms and privacy policies of those sites. We do not endorse or verify third-party content that users share, and any dealings you have with external sites are between you and those sites.

12.3 Third-Party Tools: In providing the Services, we may use or integrate certain third-party tools, libraries, or APIs (for example, an AI service for the AI Agent tools, or a crypto exchange rate API to show approximate values). While we select reputable providers, we don’t guarantee their services and disclaim liability for their actions. If any third-party service integration is discontinued or causes issues, we will attempt to minimize disruptions on our Platform but are not liable for the unavailability of features dependent on third parties.

12.4 Open Source Components: Some software components of our Platform or smart contracts might be open-sourced or subject to open source licenses. To the extent required by those licenses, we will make source code or license attributions available. Using our Platform does not mean you are licensing any of our software, and vice versa, except as necessary for use of the Platform.

13. Termination and Suspension

13.1 By User (Voluntary Termination): You may stop using our Services at any time. If you wish to delete or deactivate your account, you can contact us at support@anyworkdao.com with your request, or use any account closure function we provide in the profile settings. Keep in mind that due to the nature of blockchain login, simply not using your wallet on the Platform is effectively a form of leaving; however, if you want your profile removed, you must inform us. Terminating your account will not automatically cancel any ongoing projects or disputes – you should properly conclude or withdraw from any active contracts before requesting account deletion. If you have an active subscription and you choose to leave before the end of a billing period, we will not typically issue a pro-rated refund for the remaining period unless required by law or unless you are terminating due to a material change in these Terms that you object to (in which case, contact us for evaluation).

13.2 By AnyWorkDAO: We reserve the right to suspend or terminate your access to the Platform (including removing your profile or blocking your wallet address from logging in) at our discretion, if we believe you have violated these Terms, any applicable law, or if you are engaged in behavior that is harmful to the Platform or other Users. Examples of violations include: fraud, repeated cancellations or disputes indicating poor performance, harassment of other Users or staff, attempting to circumvent payments, using multiple accounts to abuse promotions or avoid restrictions, or posting prohibited content. In most cases, we will attempt to give you a warning or notice before termination, and possibly an opportunity to appeal our decision, but in severe cases (e.g., clear fraud or illegality) we may deactivate immediately to protect the Platform.

13.3 Effect of Termination: If your account is terminated (by you or by us), you will lose access to any areas of the Platform that require login. Any public content you posted (such as profile or feedback) might be taken down or might remain at our discretion (for example, we might leave up reviews for historical record but dissociate from your name). AnyWorkDAO may retain certain information as required for legal compliance or record-keeping (e.g., we might need to keep dispute records or payment transaction logs). If at the time of termination you had any ongoing escrow or active contract, we will handle those on a case-by-case basis – often either canceling and refunding the Client or, if the work was essentially done, possibly releasing payment to the Freelancer. We strive to be fair in winding down contracts if an account is closed. Note that termination of your account does not free you from any obligations incurred prior to termination. For example, if you owed fees or if you agreed to indemnify us for something, those obligations survive.

13.4 Reinstatement: If your account was terminated or suspended and you believe it was a mistake or you have remedied the issue, you can contact support@anyworkdao.com to request reconsideration. Reinstatement is at AnyWorkDAO’s sole discretion. We may impose certain conditions for reinstatement (such as assurances of compliance, or in some cases a financial bond if there were damages). Do not attempt to circumvent a ban by creating a new wallet/account – this is grounds for permanent removal.

13.5 Survival: Any provisions of these Terms which by their nature should survive termination (such as ownership provisions, indemnities, limitation of liability, dispute resolution regarding past disputes, and governing law) will survive the termination of your account or cessation of use of the Platform.

14. Disclaimers of Warranties

14.1 “As Is” Service: AnyWorkDAO provides the Platform and all related services on an “as is” and “as available” basis. While we strive to maintain a secure, reliable, and high-quality service, we make no warranties or representations of any kind that the Platform will meet your expectations or requirements, or that it will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Use of the Platform (including any downloads or content obtained through it) is at your own risk. AnyWorkDAO disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement to the maximum extent permitted by law.

14.2 No Guarantee of Outcomes: AnyWorkDAO does not guarantee that Clients will find suitable Freelancers or that Freelancers will find work through the Platform. We do not guarantee the results of any project or the quality of services provided by any Freelancer. Any ratings, feedback, or other information on the Platform are generated by users and do not constitute warranties or guarantees by us. We simply provide a venue for information sharing and skill matching.

14.3 Not an Advisor: AnyWorkDAO is not providing legal, financial, or professional advice to Users. For example, although we provide tools for payment and contract formation, we do not advise on whether a project is priced appropriately, whether a freelancer is qualified, or any legal implications of the work (such as intellectual property or regulatory compliance of what’s being produced). Users should seek their own professional advice as needed. Particularly in the area of cryptocurrency, AnyWorkDAO does not give investment or financial advice – the decision to transact in crypto is yours alone, and you should understand the risks (volatility, possible tax implications, regulatory uncertainty in some jurisdictions).

14.4 AI Tools and Third-Party Content: AnyWorkDAO may offer AI Agent Tools and other automated features to assist Users. We do not warrant that any AI-generated output will be correct, reliable, or fit for any purpose. You should review and use AI outputs with caution. Similarly, any content provided by other Users or third parties on the Platform (such as job descriptions, user profiles, or forum posts if any) are the responsibility of those authors. We don’t pre-approve or guarantee any user-generated content. If you rely on information posted by others, you do so at your own risk.

14.5 Blockchain Transactions: You acknowledge that blockchain technology (like Ethereum) is not controlled by AnyWorkDAO. Transactions are executed by the network of computers (miners/validators) and not by AnyWorkDAO itself. We facilitate the initiation of transactions (such as funding escrow or releasing funds), but once a transaction is submitted to the network, we have no ability to cancel or modify it. We therefore cannot promise that every transaction will be processed by the blockchain (though typically it will if you pay sufficient gas fees). Any failures or delays on the blockchain side are outside our control. Additionally, use of blockchain means you accept the risk of possible bugs or vulnerabilities in smart contracts. We have tested and audited our contracts to the best of our ability, but the technology is young and there is always a risk of unforeseen issues. AnyWorkDAO disclaims liability for any losses due to blockchain technical issues, hacks, or unforeseen vulnerabilities, except where caused by our gross negligence.

14.6 No Warranty of Compliance or Permissibility: We do not warrant that your use of Services is lawful in any particular jurisdiction. You are responsible for understanding and complying with the laws and regulations that apply to you. This includes making sure that using a freelance platform, entering into contracts online, and transacting in cryptocurrency are legal where you live or conduct business. We are not liable if you use AnyWorkDAO in violation of sanctions or export control laws or other regulations – in fact, doing so would itself be a breach of these Terms.

14.7 Consumer Rights: If you are using the Platform as a consumer (for example, an individual not in the course of a business, although our Services are primarily intended for professional use), you may have certain rights under applicable consumer protection laws that cannot be excluded. Nothing in these Terms is intended to limit or exclude liability or warranties to the extent they cannot be limited or excluded by law. In particular, we do not exclude liability for death or personal injury caused by our negligence, or for our fraud or fraudulent misrepresentation. However, as an online marketplace service, no such issues are expected to arise.

15. Limitation of Liability

15.1 Types of Damages: To the fullest extent permitted by law, in no event will AnyWorkDAO or its directors, officers, employees, affiliates, agents, or licensors be liable to you for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or in connection with (a) your access to or use of (or inability to access or use) the Platform; (b) any conduct or content of any User or third party on the Platform, including any defamatory, offensive, or illegal conduct of other Users or third parties; (c) any content obtained from the Platform; (d) unauthorized access, use, or alteration of your transmissions or content; or (e) your dealings with any third-party service providers or external websites, even if we have been advised of the possibility of such damages. This limitation of liability applies whether the claim is based on warranty, contract, tort (including negligence), strict liability, or any other legal theory.

15.2 Cap on Liability: To the fullest extent permitted by law, AnyWorkDAO’s total aggregate liability to any User for any claim arising out of or relating to these Terms or the use of the Platform is limited to the greater of: (a) the total amount of fees (including the 4% service fees and any subscription fees) that you paid to AnyWorkDAO in the 12 months prior to the event giving rise to the liability; or (b) £100 (one hundred British Pounds Sterling). This means if you have not paid anything to AnyWorkDAO, our liability will be capped at £100. This cap applies in aggregate to all claims by a User in that period, not per incident.

15.3 Release: Because we are not a party to contracts between Clients and Freelancers, if you have a dispute with one or more other Users, you agree to release AnyWorkDAO (and our affiliates, officers, employees, and agents) from any and all claims, demands, and damages of every kind arising out of or in any way connected with such disputes. We provide the dispute resolution service as described, but once that process is concluded, any further issues are strictly between the Client and Freelancer. You waive any rights or claims against us (to the extent permitted by law) that arise from any agreement or interaction between you and another user of the Platform.

15.4 Exceptions: Some jurisdictions do not allow the exclusion of certain warranties or the exclusion/limitation of certain liabilities. If you reside in such a jurisdiction, some of the disclaimers or limitations above may not fully apply to you. In such cases, the liability of AnyWorkDAO will be limited to the greatest extent permitted by law. Nothing in these Terms limits or excludes our liability for any matter that cannot be limited or excluded under law (for example, liability for death or personal injury caused by our negligence, or for fraud as noted above in Section 14.7).

15.5 Indemnification: (Though often indemnification is separate, we can combine with Liability or make next section. Actually better separate as section 16. Let’s make indemnification section 16 and then shift Governing Law to 17.)

16. Indemnification

You agree to defend, indemnify, and hold harmless AnyWorkDAO Ltd, its affiliates, officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Platform or Services, including any content you submit or actions you take through the Platform; (b) your breach or violation of any of these Terms or of any law or regulation; (c) your infringement of any rights of a third party, including intellectual property rights or privacy rights, through your use of the Platform; or (d) any dispute between you and another User (for example, any dispute with another User that is not resolved through our dispute process, or any allegation by another User that you have breached a contract or caused damage to them).

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (in which case you agree to cooperate with us in that defense). This indemnity obligation will survive the termination of your relationship with AnyWorkDAO and the use of our Services.

17. Governing Law and Jurisdiction

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or with the use of the Platform are governed by and construed in accordance with the laws of England and Wales. By using the Platform, you and AnyWorkDAO agree that the courts of England and Wales shall have exclusive jurisdiction over any dispute arising under or in connection with these Terms, except that if you are a consumer (not using the Platform for business purposes) and you live in a part of the United Kingdom that has local jurisdiction rules, you may choose to bring a claim in your local courts.

If you are accessing the Platform from outside of the UK, you are still responsible for complying with local laws, but these Terms are governed by UK law. We do not subject ourselves to the laws of any other jurisdiction with respect to the Terms of Service, although we acknowledge that mandatory consumer protection laws may apply to you in your country of residence.

18. Changes to these Terms

AnyWorkDAO may modify or update these Terms from time to time. If we make material changes, we will notify Users by posting the updated Terms on our website and updating the “Last Updated” date at the top, and/or by sending a notification via email or through the Platform. It is your responsibility to review the Terms periodically. If you do not agree to the revised Terms, you should stop using the Platform and may close your account. By continuing to access or use the Platform after the effective date of revised Terms, you confirm that you agree to be bound by the updated Terms. No change to these Terms will apply to any dispute between you and us that arose prior to the date on which we posted the revised Terms.

In the unlikely event we ever propose a change that would retroactively impact your rights regarding a dispute you have already had, we would specifically seek your consent for that change. Otherwise, our changes are prospective.

19. Miscellaneous

19.1 Entire Agreement: These Terms, together with the Privacy Policy and any other legal notices or terms expressly incorporated by reference, constitute the entire agreement between you and AnyWorkDAO regarding the use of our Platform. They supersede any prior agreements or understandings, whether written or oral, relating to your use of the Platform.

19.2 No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. AnyWorkDAO’s rights and remedies under these Terms are cumulative and not exclusive of any rights or remedies provided by law.

19.3 Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be eliminated or limited to the minimum extent such that the remainder of the Terms will continue in full force and effect. In other words, the invalidity of one part of the Terms does not affect the validity of the rest.

19.4 Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. AnyWorkDAO may assign or transfer these Terms (in whole or in part) to an affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets related to the Platform, without notice to you. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

19.5 No Agency: No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created between you and AnyWorkDAO by these Terms. You are an independent user of the Platform, and except as expressly provided, neither party has authority to bind the other in any way.

19.6 Third-Party Rights: A person who is not a party to these Terms has no right under the UK Contracts (Rights of Third Parties) Act 1999 (or equivalent legislation) to enforce any term of these Terms, except for AnyWorkDAO’s affiliates, officers, and employees who are expressly entitled to the benefit of the liability protections and indemnities provided.

19.7 Notices: AnyWorkDAO may provide notices or communications to Users generally through the Platform (e.g., a banner or notification) or via the contact information (such as email) you provided. For notices specific to you, we may use the email associated with your account. For official legal notices from you to AnyWorkDAO, please send them via email to support@anyworkdao.com with a copy addressed to "Legal Department". Because we do not list a physical office address here, email is the primary accepted method for legal communications unless we specify otherwise in an updated contact policy.

19.8 Contact Information: If you have any questions or concerns about these Terms or the Services, you can contact us at support@anyworkdao.com. AnyWorkDAO Ltd is a company registered in England and Wales under company number 16336199. (We have omitted a physical mailing address; please use email for correspondence.)

Thank you for reading these Terms. By using AnyWorkDAO, you agree to these Terms and we hope you have a productive and secure experience on our Platform. Happy collaborating on AnyWorkDAO!